Techniques for building rapport and empathy are essential for engaging clients in treatment.

A model of change to help professionals understand their clients with substance use disorders and motivate them to change.

A person-centered counseling method for eliciting and strengthening personal motivation.

An organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma. Trauma Informed Care also emphasizes physical, psychological and emotional safety for both consumers and providers, and helps survivors rebuild a sense of control and empowerment.